Q. WHO ARE WE?
We have been in business since 2001 - providing our unique products into
the horse market. For more information see “About Us”.
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Q. HOW GOOD ARE OUR PRODUCTS?
Read our Testimonials! Katy Marriott (winner: NPS Baileys Ridden
Championship at Olympia, and HOYS), on using the
Elegance™ products said, “They are definitely the best products of their
kind that I have ever used.”
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Q. HOW DO I ORDER?
Through a secure link to “Worldpay” website; by post - or talk to us on
020-8394-2659
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Q. HOW CAN I PAY?
(1) by credit / debit card through the SECURE link to the “Worldpay”
website, or (2) Pay via your PayPal account, or (3) pay by cheque, or (4) call us on: 020-8394-2659 and provide
your credit / debit card details on the phone.
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Q. HOW SECURE ARE MY CREDIT CARD DETAILS?
All orders go through a 3rd party site “Worldpay”, which is very secure.
We will not retain your credit card details on file.
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Q. CAN I SPEAK TO SOMEONE?
If you would rather speak to a human being, please call us on:
020-8394-2659
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Q. HOW CAN I CONTACT YOU?
Contact us by e-mail (sales@h-10.co.uk) or phone: 020-8394-2659
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Q. WHEN WILL I GET MY ORDER?
We endeavour to dispatch the same day your order is received (if before
12.00) or, failing that, it will be sent out the following working day. If
for some reason we are unable to do this, we will contact you.
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Q. WHO STOCKS OUR PRODUCTS?
Please call us to see whether there is a stockist near you. If there is
not we can contact your local shop and suggest that they may like to carry
our products.
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Q. WHAT IF I AM NOT HAPPY WITH MY PURCHASE?
We believe in our products so much that we offer a "no quibble" guarantee
to refund your money (see website for details)
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